India, May 2 -- The Aggregator Cabs Policy 2025, recently cleared and approved by the Maharashtra cabinet, mandates that drivers cancelling rides will now have to pay a fine, which in turn should be immediately credited to the rider's account.

According to the policy, if the driver cancels a ride, then INR 100 or 10% (whatever is lesser) of the fare would be credited in the user's account, said a report by The Financial Express.

The new policy also states that the cab company cannot charge more than 1.5 times higher than the standard fee. In terms of discounts, the cab companies can offer discounts up to 25% during non-peak traffic times. The fare structure will now be overseen by the regional transport authorities, the report said.

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