India, Feb. 12 -- San Jose and Bengaluru-based customer support solutions startup Hiver has raised $4 Mn in debt financing from Singapore-based debt fund Mars Growth Capital. Mars Growth Capital is a joint venture between Mitsubishi UFJ Financial's MUFG Bank, and Liquidity Capital.

Hiver claims to be the world's first Gmail-based customer service solution, built for those businesses that use Google Workspace (formerly known as G Suite) to manage parts of their operations such as email, calendar and cloud-based collaborative productivity through Google Drive.

The startup enables teams to collaborate on customer service emails right from Gmail, with baked-in functionalities such as email assignment, tracking, automation, analytics, servic...