India, April 15 -- Conversational AI unicorn Gupshup laid off around 200 employees in a restructuring exercise earlier this month, sources told Inc42.

This was the second such exercise at Gupshup in five months. In December last year, the company fired about 300 employees from across departments. With the latest restructuring, it has laid off nearly 500 employees over the last few months, the sources added.

The layoffs were aimed at improving the bottom line by removing redundancies. The affected employees were primarily from the companies acquired by the unicorn between 2021 and 2022.

Gupshup acquired multiple companies in the conversational AI and customer engagement segment during its expansion spree after it raised $100 Mn in its S...