India, April 26 -- The Central Consumer Protection Authority (CCPA) is reportedly looking into a host of complaints filed by BluSmart cabs consumers, after the company suspended business operations without prior notice.

A Mint report, citing sources close to the matter, said that the authority is examining closely into the nature of complaints, with a focus on issues regarding digital payments and potential violation of consumer rights.

It is pertinent to note that several BluSmart customers are raising complaints regarding their unused wallet balance and refund claims after the company shut operations without any prior notice. The customers are also raising concerns regarding unresponsive customer support.

This comes at a time when th...