India, Nov. 28 -- Swiggy's 10-minute food delivery service, Bolt, is clocking a higher customer retention rate than the foodtech's overall platform average, said the company's food marketplace CEO Rohit Kapoor.

As per Swiggy's recently launched "How India Eats Report 2025", the 10-minute food delivery segment now accounts for 10% of the total orders on Swiggy's platform within a year of its launch. The report adds that Bolt's monthly customer retention rate is 4 to 6 percentage points higher than overall platform average.

Elaborating on this, Kapoor told Inc42 that Bolt is present in more than 500 cities and around 80,000 restaurant partners. Interestingly, the quick food delivery service gets more traction from non-metro cities, he add...