India, Jan. 23 -- Update | January 23, 9:35 PM

After a major outage which lasted about 40 minutes, OpenAI's ChatGPT is up and running again. The Microsoft-backed tech major disclosed that it suffered a major outage of 37 minutes today as well as a partial outage of nearly two hours.

The GenAI chatbot suffered a bad gateway error glitch which led to increased error rates for it. The company identified the root cause of the issue at 7:13 PM IST and implemented a fix for this in about 1.5 hours. As of now, OpenAI said that the chatbot's challenges are now rectified. The outage lasted between 5:53 PM and 8:40 PM.

"This issue has now been resolved. Between 4:23am and 7:10am PST (5:53 PM and 8:40 PM IST), customers experienced elevated error...