PATNA, July 15 -- A recent query by the Prime Minister's Office (PMO) regarding broken tiles, sanitary fittings and slipshod work at the new integrated terminal building of Patna's Jayprakash Narayan International (JPNI) airport, has prompted the Airports Authority of India (AAI) to issue show-cause notices to two senior officers at the Patna airport, while letting off the Hyderabad-based agency responsible for executing the work, said officials on Monday. The PMO's query on July 1 was in response to a social media post on microblogging site X, which read, "Welcome to Patna airport! Broken tiles everywhere, broken toilets and a poor experience - all thanks to the rushed reopening of the new terminal for Modi's photo-op. With no development to show, nothing to inaugurate, airport was rushed, metro is being rushed and now Rajgir stadium will be rushed. More embarrassments ahead than pride." Interestingly, the two officers in the firing line, after the PMO query, are relatively new, giving credence to the belief that they have been made scapegoats. While one was posted at Patna in April, and has no direct correlation with the project, the other was sent on promotion as general manager in February this year. The integrated terminal building project, at an estimated cost of Rs 1,200 crore, began in 2018, with an initial completion deadline of four years. However, half-way through the project, a vigilance probe was ordered and at least five engineers of the project team were transferred out of Patna. The retiral benefits of a former general manager, who was heading the project earlier, was also withheld. PM Narendra Modi had inaugurated the new integrated terminal building of the JPNI airport in Patna on May 29 and the building was operationalised five days later on June 3. Despite over a month since the inauguration of the new terminal, much work is still pending. Ducting of AC, leading to uneven cooling in upper arrival hall, check-in area, departure hall, security hold area, the lobby between passenger boarding bridge gate 9 and escalator, unserviceability of conveyor belt number one in the arrival hall due to water seepage from ceiling, door sensors not working properly at multiple locations, ducting work in basement ventilation, replacement of multiple damaged tiles are among the pending work, to mention a few. Besides, smoking rooms for passengers have not been operationalised because of incomplete exhaust system, poorly managed signages, as some illuminated signage are either not glowing or some are missing; broken glass facade, incomplete tile work, incomplete washrooms, broken sanitary fittings, broken or incomplete false ceilings, incomplete dormitory on the first floor of the arrival hall, unavailability of tiles filler near washrooms, incomplete trolley area near some check-in counters, lack of baby care room, WiFi, medical shop and absence of privilege access lounge add to poor passenger experience at the airport, said officials. "Barring a couple of commercial outlets, many slots for shops have still not been taken up. Some of the washrooms do not have paper napkins. Passengers have to stand and charge their cell phones as there is no seating arrangement near the mobile charging points. There is very less seating space in the departure and arrival hall," said Vivek Ranjan, a techie in Bengaluru who visited Patna last month. Officials, on condition of anonymity, said all pending work will be completed in the next three months, while extension of the apron and construction of the four remaining passenger boarding bridges or aerobridge, will be completed by November this year. At present only one aerobridge is functional, the floor carpet of which has chipped off....