noida power Discom to hold monthly meets with RWAs
Noida, May 16 -- The Paschimanchal Vidyut Vitran Nigam Limited (PVVNL), the power discom in Noida, has directed all its sub-divisional officers to hold monthly meetings with resident welfare associations (RWAs) across the city to resolve electricity-related grievances, officials said on Thursday.
The directions were given by PVVNL managing director Isha Duhan during a meeting at the Federation of Noida Residents Welfare Associations (FONRWA) office on Thursday, where more than 60 RWA office-bearers raised their concerns directly with senior electricity department officials.
Most RWA representatives had common complaints: overloaded transformers, aging and damaged feeder junctions, faulty meter boxes, irregular voltage fluctuations, and unplanned pruning of trees, which, they alleged, frequently lead to power cuts.
A major concern was the lack of communication between the department and RWAs when infrastructure work begins in sectors, leading to confusion and disruption.
"One of the key concerns raised by several RWA representatives was the lack of prior communication from discom officials before starting work in residential sectors. Often, digging or repair work begins without informing the local RWA, which creates confusion and inconvenience for residents. We have requested that officials share work schedules in advance and coordinate more closely with sector representatives", said KK Jain, general secretary, FONRWA.
The FONRWA general secretary said that monthly review meetings between discom officers and RWA representatives would allow small issues to be addressed quickly without delay or escalation.
Duhan directed all concerned officers to coordinate proactively with RWAs, share updates on ongoing or upcoming works, and ensure that local feedback is taken into account in future planning....
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