Mumbai, Jan. 16 -- Missing names on the electoral rolls, mismatches between polling booth details and those on the ground, and a crashed election website turned polling day into an ordeal for many voters across the Mumbai Metropolitan Region (MMR) on Thursday, with several seen trudging from one booth to another in a bid to exercise their franchise. Even election staff and party functionaries found common ground with disgruntled voters, saying the lists they received had poorly printed photographs, making verification difficult. There was trouble right from the beginning. When polling opened at 7.30 am, the Maharashtra State Election Commission's (SEC's) official voter list website, mahasecvoterlist.in, crashed and remained down for at least six of the 10 polling hours. The outage led to anger and frustration among voters, which poured out on social media. A post by Nipoon J on X read, "The BLO (booth level officer) couldn't assist us in finding the name on the list as the server was continuously down. To find names in physical copies was itself a task." When contacted, state election commissioner Dinesh Waghmare told HT that the SEC website received 20 million hits, causing technical issues, and that rectification was underway. Confusion reigned outside polling stations in various areas. Saket Ojha, a resident of Andheri Lokhandwala, said that when he reached Gyan Kendra School, where he usually votes, he was directed to a different location. "When my wife and I went to the other location, we were again directed to the original polling station. The booth mentioned in the voter slip was not found." The slum belt of Ganpat Patil Nagar at Dahisar was a scene of chaos, with people struggling to find their names on the list. Youtuber Iqbal Khan, 28, spent around seven hours shuttling between polling stations in Dahisar. "Voting is very important for me. Our slums have been abysmally bad forever, with people even living without electricity and making do with kerosene lamps," he said. After failing to find his name anywhere, Khan even queued up at local help desks, but with no success. Eventually, he had to return home without voting. "I feel so let down," he said. The situation was similar elsewhere in the MMR as well. Chandrakant Pandit, a senior citizen from Dombivli who ensures he never misses any election, didn't find his name on the list. "I have been voting from the Tilaknagar ward for the last 40 years, but this is the first time that I cannot find my name." In Vasai-Virar, even an election candidate wasn't spared. Dr Neeta Prasad, an independent candidate from ward 22, found her name missing from the voter list despite submitting proof while filing nomination papers a fortnight ago. In Mira-Bhayandar, booth reshuffling left voters stranded. "I went to the usual booth that was listed this time as well, only to be told that my name isn't there," said Akhtar Banu, a Mira Road resident. "Political party workers helped me to find out the new location, which was three times as far as the place I usually go to vote." In several cases, residents from the same building were assigned different polling stations located far apart. State forest minister Ganesh Naik was one such case in Navi Mumbai. "We have three families living in the same building, yet each has been assigned a different voting centre. How does one explain this?" In some cases, family members were placed in entirely different wards. In Kopar Khairane, first-time voter Vinit Ghodekar said neither his name nor that of his sister-in-law Rasika appeared on the rolls. While his mother, Malti, was listed on the voter list for ward 10, his father, Rajendra, and brother, Pankaj, were listed in ward 11, which covers the Kopar Khairane village area....