India, Jan. 3 -- There is lack of an effective grievance redressal mechanism, and options for regular meetings of citizen's forums with corporators and other officers in respective areas. This is currently being achieved through social media, with ineffective resolutions. Detailing this, the Mumbai North Central District Forum (MNCDF), in its manifesto said, "BMC must rework the social media grievance redressal mechanism for timely and accountable resolutions. Elected municipal councillors must push for a secure multilingual portal for lodging anonymous complaints." Additionally, the CCWA has demanded quarterly meetings with citizen forums. MNCDF in its manifesto added: "Elected municipal councillors must hold monthly citizen forum meetings with mandatory attendance of ward officers. Unresolved complaints must be escalated at BMC's commissioner's monthly sabhas with citizens at the civic headquarters."...