New Delhi, Feb. 13 -- Over 30,000 complaints have been filed by fliers through the government's Air Sewa portal this year, with ticketing and fare-related issues accounting for the highest number of grievances, the civil aviation ministry informed the Lok Sabha on Thursday. In a written response to queries by Congress MP Shashi Tharoor, civil aviation minister K Ram Mohan Naidu said a 24x7 Passenger Assistance Control Room (PACR) has been established for real-time monitoring and resolution of air travellers' grievances in coordination with airlines, airports and other stakeholders. "Since its operationalisation, approximately 97% of passenger grievances have been addressed," Naidu said. According to details of complaints logged till February 9, the Air Sewa portal received 16,634 complaints over ticketing and fare issues, followed by grievances regarding flight delays (8,498) and baggage (5,102). Complaints were also received through social media and calls, including 1,153 related to refunds,....