Recovery drive begins, targets consumers owing Rs 50k
Lucknow, Nov. 18 -- Uttar Pradesh's power distribution authorities have announced that connections of consumers with unpaid bills of Rs 50,000 or more will now be disconnected as they will be fed into computers and software will detect the defaulters immediately.
The move aims to dismantle a long-running nexus in which some consumers-often with the help of substation contract workers- restore disconnected power lines without clearing dues. Under the revamped vertical system, the collection wing has been tasked with recovering outstanding payments from 2.25 lakh defaulters, representing an estimated Rs 75 crore in unpaid revenue.
However, all consumers will be informed through phone calls and given ample time to deposit money before the connection gets snapped.
Recovery teams will serve defaulters with final notices specifying a short deadline to settle their dues. If the payment is not made within the stipulated period, the connection will be cut. Any substation employee found illegally reconnecting a disconnected line will face termination. Authorities also plan to monitor disconnected connections closely to prevent covert restoration.
In all, there are more than 9,821 consumers with more than Rs 50,000 dues, while Jankipuram has 2,925 defaulters with more than Rs 50,000 dues, Gomti Nagar has 1,576 consumers with dues over Rs 50,000, and Central Lucknow has 1,183 consumers with over Rs 50,000 dues.
Electricity distribution teams across multiple Lucknow zones reported significant progress on Monday in handling online applications, field inspections, and public grievances.
In Jankipuram, officials processed 38 new online applications received through the "Jhatpat Portal". Four local help desks logged a total of 107 complaints, including seven related to power supply-all resolved within the day.
In Gomti Nagar, 215 complaints were received on Monday, of which 111 were resolved.
In Lucknow Central Zone, officials revised 236 bills in a single day. In addition to the six established help desks, the zone is also running 10 temporary desks to meet rising demand. These centres received 96 complaints, all of which were registered with the 1912 helpline, while 72 were resolved immediately by field teams.
The Amausi Zone recorded 49 complaints across its help desks. Five supply-related issues were rectified promptly, restoring electricity, while the remaining cases were forwarded to the concerned departments for action....
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