Mumbai, Nov. 28 -- In a bid to address complaints of overcharging by vendors inside long-distance trains, the Indian Railway Catering and Tourism Corporation (IRCTC) will issue new staff uniforms, which will feature a QR code displaying the menu with official rates and a helpline number for passengers to complain, officials aware of the details said on Thursday. While staffers in premier trains such as Vande Bharat and Rajdhani will get navy blue jackets, the employees of other trains will wear light blue t-shirts, officials said. IRCTC authorities will also issue ID cards bearing QR codes, which staffers will need to wear while working inside long-distance trains. While one side of the card will have the menu along with the official rates of food items, the other side will enable passengers to make digital payments, they added. "As a measure to reduce complaints of overcharging, we will begin with this new system of QR codes and uniforms with a special helpline number," said Gaurav Jha, group general manager (western zone), IRCTC. "The uniforms are being made and will be ready for the upcoming year-end vacations." IRCTC is already in talks with Central and Western Railway authorities to launch this initiative, and trains starting from Mumbai will be among the first to have these features, officials said. According to IRCTC officials, the western zone alone receives 100 to 120 complaints per day on average, of which 35% to 40% are about overcharging by vendors....