HCLTech eyes software business reboot in AI era
Mumbai, March 26 -- HCL Technologies Ltd is restructuring its software products business as it looks to grow the legacy portfolio acquired from International Business Machines (IBM) more than threefold next fiscal year. The move comes even as the rise of artificial intelligence (AI) tools poses an existential challenge to software makers and services firms.
HCLTech, India's third largest IT services firm after Tata Consultancy Services Ltd and Infosys Ltd, will reorganize its software products arm HCLSoftware into three core sub-groups: Xperience, Data and Operations, each with its own head and a specialized sales team, according to at least three people familiar with the matter. HCLSoftware had ended FY25 with a revenue of $1.43 billion, comprising a little more than a tenth of the company's $13.84 billion topline last year. The software business grew 3.3% on a yearly basis last fiscal and the company aspires to triple this growth by FY27.
According to the three people in the know, the Xperience division will include software focusing on app interfaces and marketing functions, while the Data sub-group will handle data analytics and data management software. The Operations sub-group will handle cybersecurity tools and back-end IT management products.
As part of this restructuring, Kalyan Kumar, currently the chief product officer of HCLSoftware, is expected to appoint chief revenue officers under him starting April. Former Actian chief executive, Marc Potter, is likely to be the chief revenue officer for the Data unit, whereas Marcelo Cabane, chief customer officer of HCLSoftware, is the frontrunner to head the Xperience wing, said the people cited above.
Mint could not independently ascertain details on the head of the operations unit.
An HCLTech spokesperson said, "As per company policy, we refrain from commenting on market speculations."
Rise of AI tools from firms including OpenAI and Anthropic has thrown top software makers such as Salesforce into disarray on fear that these disruptive technologies could replace the need for customized software tools. Shares of almost all software product makers and IT services firms have fallen since the start of the year.
Recently, software giant Adobe Systems' chief executive officer Shantanu Narayen decided to leave the company after nearly a two-decade stint. The exit was framed as a planned transition, but it also came at a time when Adobe is facing investor pressure and strategic questions over its positioning in the AI era.
For HCLTech, the latest restructuring comes after it acquired two firms to boost its software offerings. The company acquired Florida-based data analytics firm, Jaspersoft, and Antwerp-based agentic AI startup, Wobby, for a total of $245.3 million in December last year.
The genesis of HCL's venture into software products can be traced back to December 2018, when the company spent $1.8 billion to acquire six software products from IBM. This was its highest spending on acquiring specific software products and the largest purchase by value in the IT sector at that time.
However, the business growth has not exceeded 3.5% in the last four years. The company's overall full-year growth was 4.3% in the last fiscal year, faster than its peers. The restructuring plan also suggests the company is not just eyeing the products business as a margin booster....
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