LUCKNOW, Aug. 23 -- Gautam Buddha Nagar excelled with respect to grievance redressal at the police commissioner, SSP and SP level for the month of July. Shravasti was the top scorer when it came to grievance redressal at the DM level, a note by the state government's media cell said on Friday. The Integrated Grievance Redressal System (IGRS) report for July was recently presented before CM Yogi Adityanath. "According to the report, GB Nagar recorded 98.72% 'satisfied' feedbacks at the police commissioner/SSP/SP level, followed by Pilibhit (98.23%), Ballia (96.04%), Basti (95.43%), and Shravasti (95.14%)," stated the note. "At the district magistrate level, Shravasti topped the list with 90.2% 'satisfied' feedbacks, followed by Shahjahanpur (89.08%), Balrampur (83.44%), Hamirpur (82.15%), and Bareilly (80.11%), it stated. The CM had directed that complaints should not be investigated by officers against whom they were filed. At the district level, ADM, ASP, DCP, or other senior officers should personally interact with complainants before recommending a "special close" to ensure the complainants' satisfaction. The CM had said that the public hearing system was being strengthened to establish a direct dialogue between citizens and the government....