Jaipur, July 8 -- In a bid to ensure timely delivery of welfare benefits, additional chief secretary of the social justice and empowerment department Aparna Arora on Monday directed officials to simplify all processes - from application to verification - and make them technologically user-friendly. Arora said all processes related to various schemes, including pension and scholarships, should be simplified and made technically user-friendly so that the benefits of government schemes can reach the common people promptly. She instructed the officials to assist people with adequate technical support. She also directed the development of a citizen app and a single integrated portal for various schemes. She asked officials to increase publicity and awareness for schemes with fewer applications and emphasised that officials should personally monitor the implementation of schemes. She urged that any procedural simplification possible at any level must be implemented. "Developing a mechanism where applications, verifications, and other checks for various schemes can be completed at the panchayat level itself. Conducting these processes at the block and district levels often leads to delays," she said....