Gurugram, Sept. 15 -- Earlier this week, I spent an afternoon ambling about the Rapid Metro, speaking to commuters and trying to get a sense of just how important the service is to them. With operations having reached the brink of shutdown earlier this month, it was surprising to note that many commuters were unaware of the ongoing tussle between the operator, IL&FS, and the Haryana government. Those who did know, however, were vociferous in their defence of the still privately operated Metro line, especially women....