Gurugram, Feb. 18 -- Dilapidated roads, inadequate sanitation and drainage infrastructure are repeatedly posing problems, with civic authorities failing to take long-term actions, residents of Sector 37D alleged, who said they moved into the locality as it was projected as a well-planned and modern neighbourhood. Sector 37D is a developing residential locality, located on the western side of Gurugram, near the Dwarka Expressway. There are around 10 housing societies here, with a combined population of around 10,000. People started moving into the locality in 2014 and 2015, and said that they started facing infrastructure issues since 2017. Residents shared that each day, the condition of the sector is exposing the growing gap between official assurances and reality on the ground. "It appears that the sector has been ignored by the administration and the government, and has been left to deteriorate," said Sourabh Sharma, a resident of BPTP Spacio in Sector 37D. "Over the years, the population here has steadily increased, but the amenities and basic facilities have only declined." Residents said that from the key stretch connecting to the Dwarka Expressway near the railway crossing, most roads in the locality have become non-motorable. "The worst part of our sector is the road infrastructure," said Kishori Lal, a resident of Sector 37D. "The road was carpeted, but it was badly damaged during last year's monsoon. Since then, no department has taken responsibility for repairs. As a result, such an important connecting road continues to remain in a deplorable condition." A 24-metre-wide road leading from BPTP Spacio, another key stretch, is riddled with potholes. The 500-metre stretch hosts two private schools and a hospital, making its condition particularly concerning. "Given that there are schools and a hospital on this route, its poor condition poses serious inconvenience and safety risks," Sharma added. Residents also highlighted hazards for motorists. "There have been some incidents in the past where two-wheeler riders have fallen because of the deep craters. The route is important for us residents since it is the closest route to Dwarka Expressway. The other route adds several kilometres," Lal said. Ward Councillor Dinesh Dahiya said that several tenders for the roads are already under process. "We will start road repairs and will level them before monsoon," he said. Regarding the road connecting the sector to Dwarka Expressway, he noted it falls under the Gurugram Metropolitan Development Authority (GMDA). "I have written to GMDA officials regarding the tender of the road," he said. A senior GMDA official stated, "The estimate for improvement of road is under preparation, meanwhile repairs shall be carried out by GMDA to provide immediate relief." Residents said that lack of cleanliness has become a persistent issue. "The roads are constantly covered in dust, and both sides are strewn with plastic waste and garbage. There is little visible effort to maintain regular cleaning," said Sandeep Sharma, a resident of BPTP Terra. Residents shared that they have lost hope for the sector's improvement despite complaints to ward councillors, through the CM Window, and to MCG officials. "The whole sector is like an open dumping area," said Sourabh Sharma. Councillor Dahiya acknowledged a shortage of manpower has affected sanitation but said steps are being taken. During monsoon, several key stretches are severely waterlogged. "Every year, the same areas go under water, but there is no long-term solution in sight," said Sandeep Sharma. Meanwhile, Sourabh Sharma added, "The key stretch towards Dwarka Expressway gets waterlogged frequently... With the monsoon approaching, we fear a repeat." Councillor Dahiya assured that desilting work will begin soon, with tenders processed. "By April, the desilting work will be completed, ensuring that the drains are cleared... Our aim is to prevent the repeated flooding." Despite these promises, residents maintain that years of inaction have broken their trust, and only durable, visible improvements will prove that the sector is no longer ignored....