India, May 16 -- Municipal Corporation of Gurugram (MCG) commissioner Pradeep Dahiya on Thursday asked officials to ensure the speedy resolution of grievances of residents and bolster monsoon preparedness across the city. In a meeting held at his office with senior officials and joint commissioners from all four zones, Dahiya stressed that accountability, transparency and urgency must become central to the municipal corporation's service delivery approach. Addressing the issue of delays in resolving property tax-related complaints, Dahiya pointed out that 1,040 objections are currently pending on the NDC portal, with 65 cases surpassing the official deadline. He directed joint commissioners to prioritise these matters and ensure resolution within the stipulated time. "No grievance should be left pending due to administrative apathy. Every officer must take personal responsibility to ensure timely resolution. Citizens expect efficiency and responsiveness from us-and it is our duty to deliver," said Dahiya. "We cannot afford to lose the public's trust. Transparent and time-bound redressal of issues will go a long way in reinforcing trust," he said. Besides grievance redressal, Dahiya focused on monsoon preparedness. He instructed zonal heads to personally inspect flood-prone areas and ensure that all drainage systems-stormwater drains, sewers, and road gullies-are desilted and functional before the rains hit Gurugram. He informed that the MCG has identified 138 waterlogging hot spots across wards and has assigned junior engineers responsibilities for each site. Special field teams comprising sanitation and sewerage staff have been deployed to ensure adequate drainage and infrastructural support. During the monsoon, these teams will remain stationed at vulnerable points equipped with pumps and to handle emergency situations. "The city cannot afford a repeat of last year's monsoon chaos," Dahiya said. "We are taking a proactive approach this time-cleaning drains, inspecting hot spots, well in advance."...