Gurugram, Sept. 4 -- An inspection on Wednesday conducted by traffic police at Bilaspur Chowk on NH-48 highlighted the severe potholes wreaking havoc on the stretch, causing long traffic snarls, vehicle damage, and rising risks for commuters. According to commuters, despite repeated complaints, the stretch remains unrepaired. Deputy Commissioner of police (DCP) (traffic), Dr Rajesh Mohan, IPS, led the inspection on Wednesday, accompanied by other officials. DCP Mohan directed the team to urgently escalate the issue to the National Highways Authority of India (NHAI) and warned that any accident, vehicle damage, or fatalities-especially those involving emergency response-would be the sole responsibility of NHAI and its contractors, said officials. Traffic inspector Avtar Singh said he had repeatedly alerted NHAI about the condition of the stretch, but the agency has failed to act. The stretch has become notorious for 8-10km of daily traffic jams, delays in ambulance services, fuel wastage, and increased pollution. Rajesh Sangwan, who commutes from Manesar, said, "What used to take me 20 minutes now takes over an hour." Ritu Arora, traveling daily from Bhiwadi, added, "I see bikers skidding and trucks stuck at this stretch every single day. It's a nightmare." A senior NHAI official said, "Our team is repairing the road with substrate material as bitumen can't be used during rains. We are repairing the road round the clock and even during the night. The stretch between Hero Honda Chowk and Umang Bhardwaj Chowk has been repaired and work is going at all stretches including the Bilaspur chowk," he said. Police data from 2025 shows that since NH-48 was first identified in 2011, this intersection has consistently topped accident-fatality charts, recording 67 deaths in 2022 and 40 more by November 2023. From January to December 2024, Bilaspur crossing recorded five accidents, including four fatal crashes that claimed 4 lives. Between January and August 2025, the tally rose to seven accidents, with five fatal crashes leading to five deaths. A formal complaint by traffic police was registered with the NHAI on Tuesday, followed by written communication on Wednesday....