India, Feb. 18 -- Delhi's Sunder Nursery, on Monday, issued a clarification after a video showing a guard allegedly making an insensitive remark and preventing a five-year-old child with cerebral palsy from using a play facility went viral (1.6m views). In an open letter posted on Instagram, the management apologised for the guard's language, and maintained that only a high-risk zipline activity was restricted to the child on safety grounds. The controversy erupted after a video shared by the child's parents on Feb 9 showed a confrontation with security staff during their recent visit to the park. The family alleged that the child was denied access to swings and other rides, and that a guard said, "Iska dimaag theek nahin hai" (Her mind is not okay). They also claimed they were asked to leave and were manhandled. The clip drew widespread outrage online and triggered a broader debate on accessibility and inclusion in public spaces. Ratish Nanda, the architect who restored Sunder Nursery, described the guard's remark as "unforgivable." He mentioned how he had "immediately apologised" and sought a meeting with the family, along with full video footage of the incident, to initiate action. "With no response, I repeated my apologies and requests," the open letter read. The clarification also stated that the child was not denied entry to the park or the play area. According to it, Inika was assisted by a lady guard at the entry, spent about an hour at the children's playhouse and used several swings. Management said the only restriction applied was to a "15-feet overhead zipline," which the guard stopped her from using due to safety concerns. The park also disputed the family's claim that security staff were called to remove them, stating that CCTV timestamps show the family left on their own and no security personnel were present at that moment. The child's parents, who have not filed a formal complaint, have said their aim is to raise awareness and push for stricter enforcement of disability rights law and mandatory sensitisation training in public facilities. HTC...