Chandigarh, June 11 -- Chief secretary Rajeev Verma conducted a review meeting of Chandigarh Power Distribution Limited (CPDL) on Tuesday following rising public complaints about frequent unscheduled power cuts across the city. The meeting focused on improving the power situation since CPDL took over distribution responsibilities on February 1 this year. During the meeting, Verma expressed serious concerns about the deteriorating power supply quality, particularly highlighting issues of unscheduled outages and delayed response times that have inconvenienced residents. Officials informed that CPDL has initiated grid infrastructure strengthening through scheduled maintenance at all substations. To address immediate fault resolution, CPDL has outsourced fault response teams to ensure quicker complaint redressal. Also, a 24x7 call centre, a dedicated WhatsApp helpline has been launched. CPDL now provides both electricity meters and power cables free of cost. The new system ensures meter installations within 72 hours of application. Verma has directed officials to ensure that power disruption is minimalised and response time be improved. htc...