Chandigarh, March 25 -- Believe it or not but the Indian Railways Catering and Tourism Corporation (IRCTC) is no longer lumbering or unresponsive to complaints. It is trying to do away with the infamous 'sarkari' work culture, one digital complaint at a time. Travelling by Chandigarh-Delhi Shatabdi Express on Saturday, a passenger who did not wish to be named, found fungus in the yoghurt served on board. She immediately called the manager and filed an online complaint on a tablet provided by the railway officials....