Chandigarh, Dec. 5 -- A Chandigarh couple alleged they lost over Rs.3.67 lakh to cyber fraudsters who impersonated customer care executives of Chandigarh Power Distribution Company (CPDL) and tricked them into sharing one-time passwords (OTPs) after sending a malicious link on WhatsApp. In a written complaint submitted at cyber crime police station, Sector 17, Umesh Kumar, a resident of Sector 35A, said the incident occurred on September 2 when there was a power outage at their house. Her husband, Kanil Kumar, searched online for the customer care number of CPDL and dialled a number-9635934050-which appeared legitimate on Google search results. According to the complaint, the man who answered the call claimed he was an employee of the power distribution company and asked the couple to pay Rs.10 online to update the electricity bill to avoid disconnection. When Kanil informed that he only used Google Pay, the caller sent a payment link via WhatsApp from another number and convinced him to click it. The complainant alleged that after clicking the link, the fraudster took remote access and obtained OTPs that were received on Umesh's mobile phone. Subsequently, multiple unauthorised transactions were carried out from her Axis Bank account, amounting to Rs.3 lakh through five transactions of Rs.50,000 and Rs.1 lakh. Of these, one transaction of Rs.50,000 was automatically reversed due to technical reasons. Later, upon checking another family bank account with ICICI Bank, held in the name of Umesh's elderly mother but linked with her husband's phone number, two more fraudulent withdrawals of Rs.49,500 and Rs.18,000 were detected, totalling Rs.67,500. The total amount siphoned off stands at Rs.3,67,500. Umesh has requested strict legal action against the unidentified fraudsters and assistance in recovery of the stolen funds. Cyber crime police have begun an inquiry after registration of a case....