India, March 15 -- Although Brihanmumbai Municipal Corporation's (BMC) pet project 'Ease of Doing Business' has garnered national accolades, the ground reality tells a different story.

Despite the BMC moving permission-seeking procedure of various services online - to bring in transparency and save time - more than 76% of applications seeking trenching permission await clearance.

In February, the civic body won a silver award at the Skoch Awards in New Delhi for issuing trenching permissions online.

Taking cognisance of the backlog, the road department has ordered all the wards to issue permission to eligible applicants without further delay.

Trenching permission is sought by multiple agencies such as those supplying water, electricit...