Goa, June 27 -- Passengers of a KTC bus complained of rainwater entering the vehicle through a missing window pane on Thursday, prompting an NGO to threaten formal action over the deteriorating condition of public transport vehicles.

The incident occurred on KTCL bus bearing registration number GA 03 X 0552, operating on the Margao-Panjim shuttle route, where rainwater entered through a window that had been covered with a sheet of tin instead of proper glass.

The issue was reported during the Thursday morning shuttle service, with passengers expressing shock at being forced to travel in a bus that lacked basic safety and comfort standards. The makeshift tin covering failed to prevent rainwater from seeping into the bus, causing consider...