Kathmandu, Feb. 8 -- The phone rings at all hours. On the other end is often a woman in distress, seeking refuge from domestic violence and legal assistance, or simply reaching someone who will listen.

The call is answered by one of the nine operators at the National Women Commission (NWC), where the 24-hour, toll-free helpline "Khabar Garau 1145" has been a critical support for survivors of gender-based violence since its launch in December 2017.

"Since its inception, the helpline has supported and helped many survivors," said Laxmi Sharma, under-secretary at the National Women Commission, who oversees the service. What makes this helpline stand out, Sharma says, is its integrated approach with legal aid, shelter, and mental health sup...