Kathmandu, Sept. 1 -- Sabina Shrestha was returning home at Maitidevi from Ratnapark in a public bus recently.

The bus was packed with passengers, which was not unusual for the 21-year-old who commute the route regularly.

"It was around 4 pm and, as always, I catch the bus filled with passengers. But then after a while, I suddenly realise that my bag was open and my phone and purse are missing," she said. "I searched everywhere and asked the other passengers about my missing belongings, but no one had any clue. It was the worst experience I have ever had."

Shrestha then filed a complaint at Singha Durbar police station, but nothing happened. "I have no hope to get back my purse and phone."

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