Kathmandu, Aug. 8 -- Metropolitan Traffic Police Division booked 12,749 taxi drivers for violating various traffic rules in the last fiscal year 2018-19. The number of cabbies booked was significantly higher compared to the previous fiscal year 2017-18, when 8,700 taxi drivers were booked.

Traffic police say the trend of lodging complaints via social media and awareness regarding complaining procedures helped them initiate action against more errant taxi drivers.

"We were able to issue tickets to more cab drivers as the number of complainants increased," said Senior Superintendent of Police Basanta Panta, who is also the chief of the division. "We have also given more priority to address people's problems lodged through social media such ...