Kathmandu, March 11 -- It has been nearly six years since the Department of Land Management and Archive implemented the Citizen Charter with Compensation, a system under which the concerned public entity have to pay compensation for delay in service delivery, but not a single claim for compensation has been made so far.

The charter, which was implemented in 48 land revenue offices in different phases beginning 2013, has the provision of compensation ranging from Rs250 to Rs5,000.

Chandra Lal Dangol, information officer at the department, told the Post that the department had not received any report about service seekers claiming compensation for delay in service delivery in the last six years.

Lalitpur District Administration Office ha...