NEW DELHI, Feb. 3 -- The Pandit Deendayal Upadhyaya National Academy of Social Security (PDUNASS) convened a strategic National Workshop today, signaling a decisive shift in social security administration towards a "Member-First" approach. The session focused on recalibrating operational frameworks to prioritize the dignity and convenience of pensioners while ensuring institutional readiness for the CITES Project and the Code on Social Security.
Delivering the keynote address virtually, Ramesh Krishnamurthy, Central Provident Fund Commissioner (CPFC), articulated a vision where digital transformation serves as the backbone of a compassionate social security net.
"Our transformation must be driven by an institutionally aligned and strictly...