SRINAGAR, July 23 -- In a significant push to enhance accountability and efficiency in public service delivery, Chief Minister Omar Abdullah today directed all Administrative Secretaries to conduct mandatory monthly review meetings to assess the implementation of the Jammu & Kashmir Public Services Guarantee Act (PSGA), 2011, within their respective departments. He also underscored the need for strict enforcement of timelines for service delivery and imposition of penalties on officials for delays, reiterating the government's zero-tolerance policy towards administrative laxity.
Chairing a high-level review meeting attended by Chief Secretary Atal Dulloo, Additional Chief Secretary, Higher Education; ACS, Jal Shakti; ACS to the Chief Minis...