India, Nov. 26 -- Trends of 2020; what are they going to be? 2019 has been an incredible year for technology, we've seen an explosion of Software-as-a-Service (SaaS), AI, augmented reality, new social platforms and brand-new business models that have changed the face of economies across the globe. Based on what we've seen at Citrix and in our customer's and partner's businesses, these are the trends that I believe will keep moving into 2020.

Evolution of the CIO

Firstly, we'll see the evolution of the CIO role as one of the trends in 2020. For many years, we've had CIOs that operated in control of the 'Department of No'. The new CIO will wear the hat of an innovation officer, much more than an information officer. They will be a change ...