India, Sept. 3 -- Zaakpay, a wholly owned subsidiary of One MobiKwik Systems Limited, has partnered with Capital Region Urban Transport (CRUT) and the Open Network for Digital Commerce (ONDC) to digitize bus ticketing in Odisha through a WhatsApp-based service.
The initiative, developed with PeLocal as the integration partner and Zaakpay as the payment gateway, aims to simplify access for over 24 million annual commuters and 36 million rides across the state. The service is now live in nine major cities including Bhubaneswar, Cuttack, Khordha, Pipili, Puri, Konark, Rourkela, Sambalpur, and Berhampur.
Through the chat-based system, commuters can book tickets, view past transactions, access FAQs, and provide feedback—all within WhatsA...