India, April 28 -- RateGain Travel Technologies Limited (RateGain), a global leader in AI-powered SaaS solutions for the travel and hospitality industry, has announced the launch of UNO VIVA—the first AI voice agent integrated with Central Reservation Systems (CRS) for hotels.
Built on RateGain's AI-driven hotel commerce platform, UNO, this new AI agent is designed to streamline and enhance the hotel reservation journey. UNO VIVA can operate independently or alongside a CRS, efficiently managing reservation calls with high responsiveness and accuracy.
Powered by advanced speech recognition and supporting over 18 languages, UNO VIVA ensures prompt and precise handling of guest inquiries, boosting both customer satisfaction and operat...