India, May 12 -- HGS, a global leader in technology solutions, cybersecurity, consulting, digital customer experience (CX), and applied AI in business process management (BPM), has announced the launch of its new AI-powered digital CX and Data & Analytics innovation hub in Waterloo, Ontario. This strategic expansion represents a significant step in HGS's ongoing commitment to digital transformation, data-driven innovation, and creating high-quality career opportunities in one of Canada's fastest-growing technology cities.

The new facility, set to open on May 15, 2025, will function as a central hub for advanced digital customer engagement. Leveraging AI-powered automation, sophisticated analytics, and cloud-based technologies, the center a...