India, April 21 -- Coforge has introduced two AI-native solutions—Voyager.AI and FlightFlex.AI—aimed at helping airlines enhance customer experience and improve operational efficiency.
Voyager.AI is designed to enable real-time, one-to-one personalization across the passenger journey. By combining booking data, loyalty status, and behavioral insights into a unified traveler profile, the platform uses AI-driven decisioning to deliver timely, context-based offers and communication, helping airlines boost engagement and unlock additional revenue opportunities.
FlightFlex.AI focuses on disruption management, offering an integrated solution to handle challenges such as flight delays, cancellations, and operational constraints. It l...