India, May 28 -- The global outbreak of the COVID-19 has led to discontinuity and chaos. Not only has the pandemic created havoc in the lives of people, but it has also disrupted the functioning of businesses to a large extent.

With the lockdown being imposed all across the globe, there has been a rise in remote working capabilities. Many companies and industries have adopted cloud-hosted services to ensure their business continuity.

Due to this, there has been a sudden rise in the demand for telecommuting services, creating an immediate need for video conferencing, mobile network equipment, VPN's, and cloud telephony. Small and medium-sized enterprises (SME's) are increasingly adopting cloud telephony services mainly due to cost effici...