GCCs and IT Service Providers: Forging a win-win partnership
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India, Feb. 24 -- The growth of Global Capability Centers (GCCs) has been one of the biggest drivers of the offshore outsourcing services market in India's IT-BPM sector.India's IT sector is expected to grow to ~$175 billion by this year, according to Nasscom,and GCCs have thrown open a deluge of business opportunities to the established technology service providers in the country.
Traditionally called global in-house centres(GICs) or captive centres,GCCs are offshore delivery centers owned and managed by large MNCs.They have moved from providing low-end transactional services (e.g. infrastructure management, application management, shares services for various business processesetc.) to being truly global innovation centers focused on en...
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