India, June 14 -- Everyone has heard of the age-old adage - "Customer is King". It holds true even today as every business, be it online or offline is working diligently towards customer satisfaction.

In fact, thanks to the device proliferation and subsequent data explosion, connecting to the modern customer and keeping them satisfied has become a major challenge.

Nevertheless, as the era of digital transformation expands, technology has the solution to this problem as well. If you are an aspiring or existing entrepreneur with a consumer-facing business, here are the 4 major steps to simplify the customer connections in the evolving era of globalization.

The power of seamless transaction and communication

The first point of interactio...