India, May 22 -- Engineering culture makes a substantial contribution to the outstanding performance of top tech companies. It determines the hiring and job execution processes, both of which significantly affect the calibre of the finished product.

Ramkumar Venkatesan, CTO, Cashfree Payments, feels how engineers witness first-hand impact of their work, from both appreciation and negative feedback, it can be a game-changer. In the case of criticism, a direct interaction can often trigger solutions that are true innovations.

Excerpts from an interview:

DQ: Please talk about your journey in the industry and an overview about it?

The fact that the products we created have impacted billions of people gives me a great sense of satisfaction...