Pakistan, July 22 -- Banking complaints in Pakistan have risen sharply during the first half of 2025, reflecting public concerns about service quality, digital fraud, and increasing customer dissatisfaction. As banks continue to adopt modern technology, the challenges of secure and smooth banking experiences have also grown.

The Banking Mohtasib of Pakistan resolved over 16,000 complaints between January and June 2025, offering a total of Rs882.25 million in financial relief to customers. This marked a significant jump from the same period in 2024, when Rs681.07 million was provided against 12,568 resolved complaints.

Furthermore, the number of new complaints also increased this year, with 16,915 filed in the first half of 2025. Notably...