DAR ES SALAAM, July 10 -- THE TIRA, TIO host seminar for court staff, has successfully resolved more than 2,000 insurance disputes since its establishment in 2015, achieving an 88 per cent success rate.

Speaking at the 49th Dar es Salaam International Trade Fair (DITF), TIO Senior Mediator Aloyce Mbunito said the institution provides swift and affordable justice to policyholders without the need for costly legal proceedings.

“Our goal is to resolve conflicts through alternative, expedited methods,” Mr Mbunito said.

TIO eliminates the need for legal representation, with proceedings conducted entirely in Swahili to ensure accessibility for all Tanzanians. To initiate a dispute, claimants pay a nominal registration fee of 25,0...