Dar es Salaam, April 23 -- DODOMA: THE government has acknowledged the importance of increasing public awareness about passengers rights, particularly on the services and treatment they are entitled to when using various modes of transportation.

Deputy Minister for Works, David Kihenzile, made the statement in Parliament while responding to a question raised by Anatropia Theonest (Special Seats–CHADEMA).

Ms Theonest asked what rights passengers have, and to what extent they are aware of those rights.

In her supplementary question, Ms Theonest expressed concern over passengers limited understanding of their entitlements, especially regarding baggage policies on the Standard Gauge Railway (SGR).

She questioned the clarity around t...