DAR ES SALAAM, July 11 -- THE e-Government Authority (e-GA) system continues to enhance transparency, accountability and service delivery across Tanzanias public sector.

Speaking at the 49th Dar es Salaam International Trade Fair (DITF), eGA Communications Manager Ms Subira Kaswaga emphasised the systems role in empowering citizens and improving institutional responsiveness.

“This digital platform gives citizens a direct, efficient channel to express dissatisfaction with public services, helping institutions identify gaps and respond promptly,” Ms Kaswaga explained.

She highlighted E-Feedback as one of several eGA tools designed to place citizens at the centre of service delivery.

“The platform acts as a vital bridge...