Sri Lanka, Oct. 7 -- Sumudu Gunawardhana, Chief Information Officer of Commercial Bank of Ceylon PLC, stressed the importance of joining the Fintech Forum as a means of strengthening collaboration between banks and fintech companies and supporting the evolution of digital financial services in Sri Lanka. He pointed out that the Forum creates space for dialogue and partnerships that can help financial institutions expand their role beyond traditional banking and offer customers access to a wider set of services.

He explained that banks today are seeking to shift from being custodians of money to becoming lifestyle partners. He described how the industry has entered a phase where wallet share has become the measure of competitiveness, with...