Uganda, April 11 -- Briefly take us through the journey of PostBank

The bank has been in existence for 25 years. If you recall, it came out of the divestiture process during the privatisation [programme] in the late 1990s.

The savings arm of post office was made independent and obtained a license to operate as a credit institution; a tier-two licensed financial institution. So, that gave birth to PostBank in 1998.

In what state did you get the bank?

At the time I joined the bank towards the end of 2019, it was operating as a tier-two credit institution and it had gone through a lot of challenges. Growth was slow compared to other financial institutions that had been around for a long time. It had governance and service challenges. If ...