New Delhi, May 4 -- AI is already being used in Indian financial services via chatbots, RPA, credit sanctions, ID verification, fraud check and claim processing. But, it's still not a major driver of either business or cost reduction as most projects are in early stages of launch, says Varun Sridhar, Lead realme PaySa.

AI is a big word, most don't understand it and even fewer actually know how to work with it and very limited set of companies or people actually deploy Artificial Intelligence to a feasible purpose. In Indian financial services, the coffee corridors have a lot of chatter on AI, Machine Learning, Natural Language Processing and so on. Over the past few years this chatter has led to quite a few interesting use cases and we c...