New Delhi, April 4 -- Non-banking financial companies (NBFCs) have played a critical role in meeting the financial needs of individuals and businesses; especially those that have traditionally, banks have unserved or under-served. However, given the legacy infrastructure of these lenders along with India's pace of change and customer expectations, NBFCs are now falling back on keeping up with the demand. Further, FinTech companies, on the other hand, are efficiently making use of new-age technologies to overcome challenges.

They build products and services including customer lead generation, alternative credit models, fraud detection, and operational automation to leverage more opportunities and solve the current limitations of the NBFC ...