New Delhi, May 22 -- In order to respond to today's challenges and unpredictable operating environment, it is imperative that we move on from organizational structures and connect silos to operate as one global team. While this holds true for every aspect of business, it is especially pertinent for health plans - connecting processes with a unified vision to function as 'E2E health plan operations', to become silo-agnostic, fully functioning and coordinated, with flawlessly operating teams.

End-to-End (E2E) health plan operations streamline the members' entire healthcare experience from the enrollment process to policy administration. This can be accomplished by adopting a collaborative mindset, and enabling and empowering teams to place...